AUTOLOGS & HVADLOGS SECURE UPLOAD WEBPAGE
ON DEMAND DATA WITH EVERY PATIENT VISIT
The report has expired; please resubmit the logfiles for a new report and closed with the 'x' icon.
Medtronic HeartWare HVAD clinicians may use this webpage to request Autologs and HVADlogs reports. Simply enter the requester’s email address and upload the appropriate logfiles.
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Indicates a required field.
SEND TO
Autologs
HVADlogs
Routine
Urgent
Logfiles related to clinical adverse event or device malfunction?
No
Yes
COUNTRY OF THE HEALTHCARE FACILITY:
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NAME OF THE HEALTHCARE FACILITY:
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Please enter details about adverse event or device malfunction:
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(Event details, event date, patient outcome, etc.)
REPORT TIMEFRAME
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The content of the 60 and 90-day options are subject to the content of the submitted logfiles.
Please note: Not all logfiles contain enough data to complete a 60-day or 90-day report.
3 days
7 days
14 days
30 days
60 days
90 days
ADDITIONAL NOTES PREFERENCE
"Summarized" will tally the total number of alarm type if more than 3 were triggered in the timeframe.
"Detailed" will list all dates and times of alarms that occurred within the report timeframe. Note: more frequently occurring alarm types will remain summarized.
Summarized
Detailed
DELIVERY METHOD
"Direct Download" will provide a link directly on the website where the report can be securely downloaded.
"Email Delivery" will send the report to the designated email address via secure email.
Direct Download
Email Delivery
Both
CUSTOM ZOOM
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The Custom Zoom feature allows you to select the timeframe for a secondary parameter trend chart to compare against or enhance details of the primary trend chart. The default timeframe is set to the last 72 hours ending today.
From:
To:
Date is not entered in correct format: mmm-dd-yyyy e.g: Jan-03-2018
REQUESTER EMAIL
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Enter only one email address.
ADDITIONAL REPORT RECIPIENTS
These individuals will be copied on the outgoing report. Separate multiple email addresses with a comma (,) (e.g : mike@medtronic.com, John@medtronic.com)
{{Email}}
FILES TO UPLOAD
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Drag & Drop files anywhere within this page or click Add files button.
Add files...
Remove all attached files
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TERMS OF USE
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Please read to the end of Terms Of Use and check 'I Agree' to the Terms and Conditions checkbox.
By submitting a request, Clinician acknowledges and agrees that Clinician hereby instructs Medtronic to analyze and generate logfiles reports on the basis of logfiles uploaded through this webpage (“Services”). Clinician acknowledges and understands that logfiles submitted and logfiles reports generated will contain personal data of patients, including health-related data. Clinician warrants and represents that he is duly authorized to request the Services by the healthcare facility treating the concerned patients (“Customer”).
All terms have the meaning as defined in the General Data Protection Regulation (EU) 2016/679 (“GDPR”) or shall be understood to be equivalent terms under other applicable data protection laws. The following clauses relate to the processing of personal data by Medtronic on behalf of Customer as necessary for the provision of the Services. To this end, Medtronic acts as Data Processor on behalf of Customer, which acts a Data Controller.
Medtronic will: - Only process the personal data for as long as needed to perform the Services. Medtronic will at Customer’s choice (i) destroy the personal data or (ii) return personal data and destroy any remaining personal data that are no longer needed for the said purposes, unless a legal or regulatory obligation or a judicial or administrative order prevents Medtronic from doing so or obliges Medtronic to retain copies of any such data;
- Implement the appropriate technical and organizational security measures in order to meet the requirements of the GDPR;
- notify Customer without undue delay after becoming aware of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal Data transmitted, stored or otherwise processed via the Services, providing at least such information as required under the GDPR;
- Act promptly with any request (in writing) from the Customer requiring Medtronic to amend, transfer, delete, or otherwise dispose of the personal data;
- Reasonably assist Customer in dealing with requests from Data Subjects, and, to the extent permitted, notify Customer if Medtronic receives any such request concerning Medtronic’s processing of personal data on behalf of Customer in relation to the Services;
- Reasonably assist Customer with data protection impact assessments and/or prior consultations that may be required in respect of the data processing carried out under these clauses;
- Make available, upon reasonable request of Customer, the documentation necessary to demonstrate compliance with its obligations as data processor. Medtronic will provide such documentation no more than once per twelve (12) month period;
- Maintain the confidentiality of personal data processed on behalf of Customer and shall reasonably ensure that Medtronic’s staff authorized to process the Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;
- Inform Customer if, in its option, instructions contravene applicable data protection laws;
- Not disclose personal data to any third party other than for the purposes of providing the Services. Medtronic shall be generally permitted to engage another processor to perform the Services (“Sub-Processor”). Medtronic and its Sub-Processors will process personal data both in- and outside the EEA, UK and Switzerland, including the United States of America, for the provision of the Services. Medtronic will transfer personal data outside such countries on the basis of appropriate safeguards to ensure an adequate level of data protection under applicable data protection laws, which may include standard data protection clauses (“Model Clauses”), and with regulatory approval in circumstances where required by applicable data protection laws.
As Data Controller, Customer is responsible for complying with applicable data protection laws including for the lawfulness of the processing of personal data. Customer is responsible for informing its patients of the processing of their personal data in context of the Services and for obtaining explicit and valid consent, where required under applicable data protection laws.
Notwithstanding the generality of the foregoing, Medtronic may also process personal data contained in the logfiles for the purpose of complying with its legal and regulatory obligations as manufacturer of medical devices in context of its health-vigilance, adverse events and product complaint handling activities.
I Agree
Medtronic will process personal data contained in the logfiles for the purpose of complying with its legal and regulatory obligations as manufacturer of medical devices in context of its health-vigilance, adverse events and product complaint handling activities.
I Agree
Status:
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LOGFILE RESULTS:
Please try one of the following:
(1) Remove these files from the request and submit again.
(2) Redownload the log files from the monitor, ensuring the files are not modified before submitting.
(3) Try the transfer from the controller to the monitor again, ensuring a complete file transfer.
If you have questions related to Medtronic’s logfile analysis, please contact your Medtronic representative.
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Last Updated August 2024
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